Shipping policy

Order processing: Please allow between 1 to 3 business days for your order to be processed before shipment. 

Order and Shipping confirmations: You will receive an order confirmation notification as soon as your order is placed. You will receive a shipping confirmation notification with a tracking number as soon as we have shipped your order. If you do not see the confirmation emails in your inbox, please check your Junk/Spam mail.

Shipping: Shipping delivery times will vary depending on your location. Orders are mailed out daily, Mon-Sat before 5pm . Please allow 48 hours for your tracking number to be updated. Please refer to your tracking number for all delivery updates. Please note that LiveLuvAndLash. is not responsible for shipping delays. Please check your tracking information frequently. When you receive notice that your package has been delivered please check your mailbox, parcel lockers, and front porch/door step. If you did not receive your package, please contact USPS immediately. They can track where your package was last scanned with their locating systems. After you have contacted them and feel that you are still need assistance, please contact us and we will do our best to help track down your package.

Any customer error (incorrect address, refused/undeliverable orders, etc...) will be the responsibility of the customer. Please contact USPS/ UPS with any questions or concerns once tracking information is provided to you.

Once your package is marked as delivered LiveLuvAndLash is not liable or responsible for any lost, stolen, or misplaced packages and is also not responsible for any package that is lost in transit.